Simplify the guest experience before, during, and after the stay with a cloud-based reservation software.

rezStream Cloud PMS offers an easy-to-use platform that gives managers and owners the tools they need to drive financial success and complete daily tasks with ease. Through the many smart features of the rezStream Cloud reservation software, users can streamline operations and support their property in improving the guest experience.

 

On average rezStream's PMS has accounted for:

11%

Increase in booking engine sales

3%

Increase in conversion rates

5%

Increase in online transactions

71%

Website retention rate

rezStream Capterra

rezStream Cloud PMS

Ready to take the next steps?

See how rezStream’s reservation software will streamline your day-to-day operations and grow your revenue. 

Manage the Most Important Aspects of Your Business at-a-Glance

Dashboard

Select from seven widgets and easily see everything that’s going on at the property to improve internal communication and guest satisfaction.

Reservations for today (or any day!)
Task management
Key items
Shared notes
Recent reservations
Recent gift certificates
Email delivery history

rezStream Cloud dashboard
rezStream occupancy map

Effortlessly Monitor and Optimize Room Availability in Real-time

Occupancy Map

With a visually intuitive interface, you can easily view the occupancy status of each room, track upcoming reservations, and manage guest check-ins and check-outs efficiently. t 

Simple group bookings
Wait list organization
Quick rate editor
Dynamic quote builder
Keep special events in plain sight
Simple housekeeping management

Effortlessly Manage your Housekeeping Staff

Housekeeping

Instantly oversee all property cleaning needs, conveniently organized by housekeeper or team for efficient task allocation. The interface displays today's tasks by default, simplifying daily operations.

Manage unit cleanliness with clean/dirty buttons
Customize and print your housekeeping views
Ensure smooth housekeeping operations

rezStream Housekeeping Management

Transform Your Operations with an Integrated POS System

Point-of-Sale

Unlock efficiencies with rezStream Point-of-Sale (rezPOS), an all-in-one platform that simplifies your hotel’s operational needs. Experience the power of integrated management with rezPOS, a comprehensive solution that combines room and retail invoicing.

 Touch-friendly for mobile/tablet devices
Cut down on costs by replacing 3rd party POS systems
Speed up transactions with an integrated POS
Access guest details instantly for tailored services
Improve overall guest satisfaction with efficient service

Effortlessly Add images, Update Descriptions, and Tags for Amenities.

Unit Management

Make unit management a breeze, allowing you to organize, update, and showcase your properties with ease. Enhance guest experience by highlighting unique features through customizable unit configurations. 

Manage unit images
Maintain unit descriptions
Define unit rates and amenities

rezStream software unit management
rezStream software reservation management

Seamless Reservation Management

Reservations

With intuitive tools, managing reservations becomes efficient, enabling smooth guest experiences and fostering long-term relationships. 

 Effortlessly search reservations by name or invoice ID
Easily add group members to bookings
Conveniently re-book guests for future stays

Unlock the Power of Customization with our Reservation Software!

Fully Customizable

Seamlessly manage bookings while adapting the system to your unique needs. Maximize efficiency and organization with our customizable features, empowering your business to excel.

People & reservation tags
Custom fields & dates
Custom deposit policies
Define booking sources and reasons

rezStream Customization
rezStream software guest management

Guest Management Made Simple!

People

Enhance guest experiences by leveraging our intuitive CRM tools, fostering stronger connections and delivering exceptional service tailored to each guest’s needs.

Seamless contact management
Custom tags for guest detail management
An advanced “People” search
Define public and private guest notes

Experience a Seamless Gift-Giving Solutions

Gift Certificates

Simplify the setup process to efficiently manage and promote gift certificates, enhancing customer engagement and boosting revenue through convenient gifting options.

Create custom gift certificates
Sell gift certificates online
Redeem gift cards within the reservation software
Apply them to bookings hassle-free
Make more money

rezStream software gift certificates
rezStream software reports

Unlock Comprehensive Insights and Stay on Top of What Matters

Reports

Offering over 70 detailed reports, get digestible and easy reporting, empowering you to make informed decisions and optimize operations with ease. 

 Mark key reports as "favorites"
Export reports for in-depth analysis
Easily view and subscribe to reports

Elevate Your Communication Game

Email & Letters

Empower your brand's voice with tailored messaging, delivering impactful and personalized correspondence to elevate guest satisfaction and engagement.

Craft unlimited, customized email templates
Send automatic emails before, during, and post-stay
Personalize emails using letter codes
Up your game with SMS messaging

rezStream software emails and letters
rezStream software invoicing

Invoicing made easy!

Invoice

Simplify your billing process, enhance payment tracking, and provide guests with a smooth and reliable payment experience. 

 Create and send customizable payment links
Search and find invoices with ease
Add charges, collect payments, process refunds or void payments

Transform Your Property Management

Maximize your software to for optimal success. Unlock your full potential and capture what's most valuable to your property.

Property Management Software

  • Cloud-based
  • Easy to use
  • 24/7/365 support

Reports

  • Performance analysis
  • Reservations
  • Key items
  • Housekeeping
  • Ledger
  • Current financials
  • Pending deposits
  • Payments
  • Revenue
  • Sales
  • Taxes
  • Fees
  • Gift certificates

People

  • Advanced search
  • Export mailting lists
  • People tags

Booking Engine

  • Custom URL
  • Custom theme
  • Unit management
  • Social share settings
  • Custom tracking scripts
  • Gift certificate management

Integrations

  • Google Hotel (Ads)
  • Google Hotel (Free booking link)
  • Channel manager (OTAs)
  • Booking.com direct connection
  • TripAdvisor TripConnect
  • Akia Text Messaging
  • Stash Hotel Rewards
  • TCMS website sync

Invoices

  • View open invoices

Dashboard

  • Customized property dashboard
  • View recent reservations
  • Planning for add-in items
  • Task manager
  • Shared property notes
  • Check-In/Check-out wizard

Configuration

  • User management
  • Payment settings
  • Unit groups
  • POS items
  • Resources
  • Packages
  • Rate plans
  • Yield management
  • People tags
  • Reservation tags
  • Letter templates
  • Scheduled emails

Occupancy Map

  • Visual calendar of availability
  • Waitlist
  • Group bookings
  • Quick rate editor
  • Custom colors
  • Customizable views
  • Color coded units/types
  • Easily see source of reservation

Gift Certificates

  • View redeemed/Balance
  • Face value
  • Restrictions
  • Sell online

Reservations

  • Quick search
  • Filter by date

Featured Case Studies

Boathouse Waterfront Lodging

Being a small, seasonal property, the team needed the solution to be easy to implement and use, but also affordable. rezStream and Akia’s seasonal discount provided the perfect solution.

Alouette Beach Resort

This resort experienced a 40% increase in occupancy rates, thanks to optimized booking processes and better room inventory management.

Berry Springs Lodge

Berry Springs Lodge experienced seamless integration with 3rd party tools through rezStream’s “Open API”