The most valuable asset you have is repeated guests. Unlike one-time or occasional guests, repeat guests provide a steady stream of revenue, offer more pleasant interactions, and speak highly of your accommodations. And as you can imagine, guests who are happy with your property are more likely to recommend it to their friends and family.
Want to know how to get more guest reviews at your hotel? More than 60% of American travelers do online research before going on a trip. According to TripAdvisor’s global study, 72% of consumers always read online reviews before booking a hotel.
Calls-to-Action that drive more bookings for your hotel or resort. Calls-to-action should be strong. The action you want your website visitors to take is to make a reservation. For this reason, calls to action must be prominently displayed, stand out, and appear on every page.
Most people don’t realize that email and disco are about the same age. That’s right. Email is almost a half century old now. The way email is created and sent was designed to be as simple as writing a letter to someone else.
Top 10 Reasons Why Your Book Direct Strategy is Broken Your direct booking strategy is a fundamental piece to the bottom line. For many property owners this important fact is often […]
Remember Booking Direct Guest Education Day 2022 Wednesday, February 2nd, 2022, is the fifth Annual Book Direct Guest Education Day! It is once again time for lodging professionals to educate their […]
Google Free Booking Links Back in April 2021, rezStream shared Google’s announcement about offering properties the ability to display direct rates and availability for free using Google Free Booking Links. The Google Hotels platform is one […]
Would you serve your guests only half of what they ordered? Of course not! But that is exactly what could happen when you ignore your social media…
As the dynamics of tourism continually shift, change, and transform, flexibility is number one on any traveler’s itinerary and the number one…
The hospitality industry thrives on competition. From Airbnb to online travel agencies (OTAs), hotels face the growing challenge of being the best…
Wanderlust is at an all-time high. Two-thirds of people plan to take a vacation this year, with one in three people having already booked it.
People…
Google recently announced it is offering properties the ability to showcase their direct rates and availability for FREE using the Google Hotels…