Get free access to tip, tricks, and industry standards with our free resource guides.
These downloadable resource guides are packed with hotel management education, travel insights, checklists, and how-tos so you can implement the right strategies, tactics, and tools at your independent property.
Housekeeping for Small Hotels
Managing housekeeping in a small hotel comes with unique challenges: limited staff, tight budgets, and the constant pressure to deliver a five-star experience. This comprehensive guide offers you the tools, […]
Read NowNew Property Guide
Navigating the property purchasing experience is an exciting but complex process which can prove difficult to navigate. That’s where the New Property Ownership Resource Guide comes in. This comprehensive […]
Read NowHow to Optimize Your Guest Experience with SMS
As an independent lodging business, how you connect with your guests directly affects your revenue. With the right guest experience management tools, you can easily optimize the guest satisfaction and […]
Read NowEmail Marketing Strategies for Independent Properties
As an independent B&B, Inn, Resort, Hotel, or Vacation Rental, how you connect with your guests directly affects your revenue. With the right email marketing strategy, you can easily optimize […]
Read NowHow to Use Google Hotels to Drive Direct Bookings & Compete with OTAs
As an independent B&B, Inn, Resort, Hotel, or Vacation Rental, competing with larger properties and online travel agencies (OTAs) for online visibility and direct bookings can be challenging. However, by […]
Read NowDefinitive Guide to Internet Marketing
Why is Internet marketing important? With more than 40,000 search queries every single second, it’s imperative that you put a focus on your Internet marketing to remain competitive in today’s online […]
Read NowDefinitive Guide to Evaluating Reservation Software
Through the various chapters covered in this guide, a property owner can confidently work through what can appear to be an overwhelming task of comparing reservations systems and purchasing reservation […]
Read NowThe Hotel Resource Guide
Regardless of the type of property, guest, budget, location, season, or market condition, there are specific tools and strategies a hotel should employ to stay competitive and maximize results along […]
Read NowDefinitive Guide to Social Media Marketing
By now, we know that the customer journey typically begins online, whether that’s through a simple search, inspired from a friend’s photo of their travels, or through an email newsletter. […]
Read NowCommunication Tips for Guest Satisfaction
You already have so many responsibilities at your property that it can be difficult to assume another one, this time as a content writer. But, writing quality content, whether on […]
Read NowDefinitive Guide to a High Converting Website
In order to determine which type of website is best for you, we’ll first need to understand the different options available. There are many steps that go into the creation […]
Read NowThe Road to Direct Bookings Definitive Guide
In 2015, Morgan Stanley Research found that the hotel industry saw revenues of $570 billion globally yet the OTAs received $16 billion in commissions. That’s a pretty big chunk of […]
Read NowDefinitive Guide to Off Season Reservations
The off-season is the time of year when weather changes, area attractions are closed, and in general there isn’t a lot of tourism going on that helps you get direct […]
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